Regrettably, once an order is submitted we are unable to modify or cancel the order. We do offer free returns, so once you receive your delivery, please go to returns.vionicshoes.com to submit the return request on-line and print your pre-paid USPS Return Label at your convenience.
Articles in this section
- What does it mean if my order is On Hold?
- What forms of payment do you accept?
- How can I check my order status?
- Do you take phone orders?
- Where do I enter in my coupon or promotional code?
- Why did I receive a payment failure or fraud warning when checking out?
- My credit card was declined, why does my card show a charge?
- Do you charge sales tax on merchandise?
- Can I change or cancel my order?