Listed below are the Terms and Conditions for our Electronic Gift Cards.
Vionic Group LLC
e-Gift Card Terms and Conditions
Purchase and Redemption
1. e-Gift Cards may be purchased at www.vionicshoes.com, or via telephone by calling our Customer Care Consultants at 800-832-9255. Customer Care Consultants are available Monday through Friday from 7:30AM to 4:30PM Pacific Time.
2. e-Gift Cards may be redeemed only for future purchases of merchandise atwww.vionicshoes.com, or via telephone by calling our Customer Care Consultant at 800-832-9255. Customer Care Consultants are available Monday through Friday from 7:30AM to 4:30PM Pacific Time.
3. Coupons and coupon codes may not be used to purchase e-Gift Cards. However, e-Gift Cards can be used in conjunction with coupons or coupon codes for any purchases.
4. No taxes are charged on the purchase of e-Gift Cards. Applicable taxes are charged when e-Gift Cards are redeemed.
5. Upon redeeming your e-Gift Card, if your purchase exceeds the amount of the e-Gift Card, you will need to pay the balance.
6. Any outstanding balance of the e-Gift Card shall not be refunded or exchanged for cash, except as required by law.
7. e-Gift Cards are not refundable if lost or stolen.
8. When redeeming e-Gift Cards, any unused balance will be available for future purchases of merchandise.
9. e-Gift Cards usually arrive within 24 hours of purchase.
10. e-Gift Cards may not be resold.
11. e-Gift Cards purchased through any unauthorized resellers or other internet auction sites are not guaranteed by Vionic Group LLC
Any refunds for returned merchandise purchased with the e-Gift Card will be applied to the e-Gift Card.
How to Obtain Your Balance
To check your balance, please place an item in your cart. On the cart page, please scroll-down to the e-Gift Card Code section. Enter in your e-Gift Card Code and click on the link that says “check e-Gift Card status and balance.” You may call a Customer Care Consultants at 800-832-9255. Customer Care Consultants are available Monday through Friday from 7:30AM to 4:30PM Pacific Time.
Vionic e-Gift Cards do not expire and we do not assess any service fees for non-use.
Compliance with Law
By purchasing e-Gift Cards, you are certifying and representing to Vionic Group LLC and its affiliates that the activities in connection with which the e-Gift Cards will be used and comply with these Terms and Conditions and all applicable laws, rules and regulations, including the Terms and Conditions that govern the www.vionicshoes.com web site. In addition, you agree to defend and indemnify Vionic Group LLC and its affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your use of the e-Gift Cards or violation of any of these Terms and Conditions.
Acceptance of Terms and Conditions
Your purchase or use of an e-Gift Card constitutes your acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.