If you are a recipient of a gift that was purchased on VionicShoes.com and would like to make a return or exchange, please contact our Customer Care Team at 1-800-832-9255, Monday through Friday from 7:00 AM - 4:30 PM Pacific time.
We will require the Vionic order number to initiate your request.
- Gift returns are only eligible for store credit
- Gift exchange requests can only be processed within the same style for a different color and/or size
- Each item on an order is limited to one exchange.
Please be advised, purchase of Vionic E-Gift Cards cannot be returned.